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The NSW Water Bug Survey program aims to promote awareness and involvement of the community in protecting our waterways.
As a user and/or contributor to the Water Bug Survey website, we want you to know that we at DNR respect your privacy.
The NSW Water Bug Survey treats all personal information according to the NSW Privacy and Personal Information Protection (PPIP) Act 1998.
The NSW Water Bug Survey Privacy Policy explains what information about you is collected when you visit the NSW Water Bug Survey website, how we use that information and what we will not do with your information.
The policy also outlines the permitted uses for Water Bug Survey information included on the NSW Water Bug Survey website.
The NSW Water Bug Survey Privacy Policy addresses the following:
What information does the NSW Water Bug Survey collect?
How does the NSW Water Bug Survey use your Personal Information?
How do I remove my email address from the NSW Water Bug Survey database?
How does the NSW Water Bug Survey protect your Personal Information?
How can I access my Personal Information?
How can I correct my Personal Information?
What is the Internal Review process?
How can I contact the NSW Privacy Commissioner?
Will the NSW Water Bug Survey Privacy Policy be updated over time?
If you have any concerns regarding privacy issues associated with the NSW Water Bug Survey website and online database, please contact:
Jacqui Donaldson
Privacy Coordinator
Legal and Compliance Branch
Department of Natural Resources
23-33 Bridge Street
SYDNEY NSW 2000
Phone: 9228 6409
Fax: 9228 6477
Email: privacyinformation@dlwc.nsw.gov.au
What Information does the NSW Water Bug Survey collect?
Personal information
When you or your group register with the NSW Water Bug Survey we ask you to provide:
the name of your group contact,
the name of your organisation,
a postal contact address,
a contact telephone number,
a username and password, and
a preferred email address (where available).
These registration details are included on a database that is used for the management of the NSW Water Bug Survey program. These details are used to provide information to registered groups about the NSW Water Bug Survey program, or information relevant to the NSW Water Bug Survey program. The information included in the database shall not be passed on to third parties unless it is for purposes associated with the coordination of the NSW Water Bug Survey on a state basis. (yes they are!) All registration details, usernames and passwords are held securely, and accessed only by designated NSW Water Bug Survey administrators.
In the event that an inquiry is made about a particular area, the Regional Waterwatch Coordinator shall forward the details of the inquiry to the group contact. The group contact may then determine an appropriate response to the inquiry.
Electronic information
In general, you can surf the NSW Water Bug Survey website without telling us who you are or revealing any information about yourself.
Like virtually all servers on the internet, when you look at our website, our computers automatically records these standard usage details:
The IP (Internet Protocol) address of the machine which has accessed it;
Your top-level domain name (eg. .com, .gov, .au, etc)
The address of your server;
The date, time and duration of your visit to the site;
The pages accessed and documents downloaded;
The previous site visited (if any); and
The type of browser and operating system you have used.
None of the above electronic information that we log can be used to identify an individual. The information is aggregated with similar logged information and published in reports in order to assist us in improving the NSW Water Bug Survey website and to help us better serve our website visitors.
Cookies
Some NSW Water Bug Survey applications use "cookies" to maintain the link between the user's web browser and the application server during a user session. A cookie is a collection of information, usually including a username and the current date and time, stored on the local computer of a person using the World Wide Web. Cookies are used chiefly by websites to identify users who have previously registered or visited the site and do not contain any personally identifying information.
How does the NSW Water Bug Survey use your Personal Information?
All information collected at the NSW Water Bug Survey website will be kept strictly confidential and will not be sold, reused, rented, leased, loaned, traded, or improperly disclosed to a third party. Any information you give on this site will be held with the utmost care.
We will not publish your name, your email address, or photographs of you on this website without your permission.
The NSW Water Bug Survey will take reasonable steps to ensure personal information that it keeps is accurate, up to date, and relevant to the purposes for which it is to be used.
In rare circumstances we may be required by law to provide personal information about you to law enforcement agencies, emergency service agencies and other organisations engaged in the planning and provision of services to the community.
In respect of email contact information -
We will:
store it securely on the NSW Water Bug Survey mail server and the NSW Water Bug Survey coordination database for access by relevant program coordinators only;
use your e-mail address to forward relevant program information;
produce summary statistics which help us understand the NSW Water Bug Survey and thus improve the NSW Water Bug Survey program.
We may:
use it to communicate with you or your organisation about the NSW Water Bug Survey;
publish the total number of registered groups and group participants to a list.
We will not:
Publish or reveal the personal details you have supplied to any third party, nor to staff of DNR agencies who are not directly involved in the NSW Water Bug Survey administration;
use the details supplied for any purpose unrelated to the NSW Water Bug Survey program.
How do I remove my email address from the NSW Water Bug Survey database?
If you do not wish to receive email messages about the NSW Water Bug Survey, please note this on the registration form and e-mails will not be forwarded to you. If you receive any e-mails which you feel are inappropriate, please notify the NSW Water Bug Survey Coordinator as soon as possible via e-mail bug.survey@dnr.nsw.gov.au or telephone 02 9228 6506 to discuss your concerns.
How does the NSW Water Bug Survey protect your Personal Information?
The Act contains provisions to safeguard your personal information, and recognises a balance must be achieved between the protection of privacy and legitimate community rights to information. In response, the NSW Water Bug Survey is committed to the following privacy standards:
We will use all reasonable endeavours to protect personal information from misuse, loss; and unauthorised access, modification and disclosure.
We will retain personal information for no longer than is necessary for legitimate purposes.
We will appropriately archive or destroy personal information no longer used or required for the NSW Water Bug Survey purposes.
How can I access my Personal Information?
The NSW Water Bug Survey will provide you with access to personal information that we hold about you on request. There may be a charge for lodging a request for access to your personal information. Your request should be in writing and addressed to the NSW Water Bug Survey Coordinator. You can expect us to respond within 21 days of receipt of your request. You can obtain further information from the NSW Water Bug Survey Coordinator via e-mail bug.survey@dnr.nsw.gov.au or telephone 02 9228 6506.
How can I correct my Personal Information?
If your contact details change we encourage you to contact the NSW Water Bug Survey to make appropriate corrections, deletions or additions to your personal information. This will help us to ensure our information about you is accurate, relevant, up-to-date, and complete.
If you find that the personal information we hold about you is inaccurate or out-of-date, please contact the NSW Water Bug Survey Coordinator immediately via e-mail bug.survey@dnr.nsw.gov.au or telephone 02 9228 6506, and we will ensure it is corrected.
What is the Internal Review process?
An internal review is a process where DNR (on behalf of the NSW Water Bug Survey) handles complaints about how the NSW Water Bug Survey has dealt with personal information. You can apply for an internal review of the NSW Water Bug Survey conduct if you believe your privacy has been breached according to the NSW Privacy and Personal Information Protection (PPIP) Act 1998.
The stages of the internal review process are as follows:
Applications for an internal review must be lodged with the DNR Privacy Coordinator within six months of you becoming aware of the alleged breach.
DNR must determine the outcome of internal review applications within 60 days of receiving the application.
DNR will advise the determination and any subsequent action to be taken within 14 days of the determination being made.
If you are not satisfied with the result of the internal review or how DNR handled the review, you can seek further review from the NSW Administrative Decisions Tribunal and advice from the NSW Privacy Commissioner.
How can I contact the NSW Privacy Commissioner?
For general information and assistance with privacy legislation in New South Wales, contact:
Privacy NSW
PO Box A2122
Sydney South NSW 1235
Telephone: (02) 9268 5588
Facsimile: (02) 9268 5501
Email: privacy_nsw@agd.nsw.gov.au
Website: www.lawlink.nsw.gov.au/pc
Will the NSW Water Bug Survey privacy policy be updated over time?
Due to the developing nature of privacy principles for online communication, this policy may be modified or expanded in light of new developments or issues that arise from time to time.
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